| View previous topic :: View next topic |
| Author |
Message |
arts9
Joined: 20 Jul 2009
Posts: 5
|
 Posted: Mon Jul 20, 2009 9:46 am Post subject: urgent help is needed, can`t recover my password :( |
 |
|
Hi,
Couple days ago i decided login to my account where is my website arts9.noneto.com but didnt get access because i didnt remember my password. I haven`t logged into my account a long time ago. Can`t recover my password because the email what i used on past is not avaible now. Then i tried to find any clue about password or login username (in past i was use lots different username/passwords that right now its hard to remember any of these, but i might think that for arts9.noneto.com i was use username as arts9) from my paper notice, but no luck.
The purpose why i need now to access my account is that i would like download my files to create archive documentary about my website and website idea (website idea has born almoust 10 years ago) (during years i was moved main site to different sub-domains on different hosts, changed simple html to dynamic php based website, but arts9.noneto.com was used as redirect url or just main site with frames content included outside). |
|
| Back to top |
|
 |
Miles
moderator
Joined: 30 May 2008
Posts: 28
|
| Posted: Fri Jul 24, 2009 8:10 pm Post subject: |
|
|
| Please send us an e-mail with your request at: custsupport@fateback.com and provide us with your full name, e-mail address and your host name so we will be able to assist you further in this case. Looking forward to hearing from you. |
|
| Back to top |
|
|
arts9
Joined: 20 Jul 2009
Posts: 5
|
| Posted: Sun Jul 26, 2009 11:29 pm Post subject: |
|
|
that e-mail request has been sent. hoping support can help me soon  but thank you for advice. |
|
| Back to top |
|
|
Miles
moderator
Joined: 30 May 2008
Posts: 28
|
| Posted: Tue Jul 28, 2009 7:51 pm Post subject: |
|
|
| Thank you for understanding this matter. If in the future you have any other questions, do not hesitate to contact us again. |
|
| Back to top |
|
|
arts9
Joined: 20 Jul 2009
Posts: 5
|
| Posted: Wed Aug 05, 2009 9:58 pm Post subject: |
|
|
| i havenīt heard anything from fateback support and it`s almost 2 weeks when i sent my e-mail request. I even double checked my junk/spam folders but there is no reply email from fateback support. Any ideas what i should do? Should i sent my request email again? |
|
| Back to top |
|
|
Viktor
Joined: 24 Jan 2005
Posts: 98
|
| Posted: Thu Aug 06, 2009 7:15 am Post subject: |
|
|
Yes, please, resend your request via an email so we will be able to assist you properly.
_________________
Best Regards,
Viktor
FateBack Support |
|
| Back to top |
|
|
arts9
Joined: 20 Jul 2009
Posts: 5
|
| Posted: Fri Aug 07, 2009 12:19 am Post subject: |
|
|
Hi,
i re-sent my email request again, hopefully you receive it soon |
|
| Back to top |
|
|
Viktor
Joined: 24 Jan 2005
Posts: 98
|
| Posted: Sun Aug 09, 2009 7:17 am Post subject: |
|
|
Could you please let us know if you have received your details?
_________________
Best Regards,
Viktor
FateBack Support |
|
| Back to top |
|
|
arts9
Joined: 20 Jul 2009
Posts: 5
|
| Posted: Fri Jun 04, 2010 1:19 am Post subject: |
|
|
Hi,
No i haven`t receive any information about password  . |
|
| Back to top |
|
|
Viktor
Joined: 24 Jan 2005
Posts: 98
|
| Posted: Sat Jun 05, 2010 7:17 am Post subject: |
|
|
OK, send us an email to our support email account so we will be able to forward your request to our administrators.
_________________
Best Regards,
Viktor
FateBack Support |
|
| Back to top |
|
|
|
FAQ
Search
Memberlist
Usergroups
Register
Profile
Log in to check your private messages
Log in
