Please help me -.- DNS Issues, etc.

OmgHelpMe · Joined: 28 Feb 2010 Posts: 3

When I go to my website aka __________-.fateback.com it loads correctly..
however when I go to my .INFO website... all I get is

"Index of /"

dns1.fateback.com
dns2.fateback.com

I set those two correctly, I know what I'm doing.. .why is it just showing Index of / if I have a bunch of files... (INCLUDING a correct index.html) in my fateback account?

When I go to my fateback url it works, but when i go to my info it doesn't.

Help real fast please.

andy · Joined: 30 Apr 2006 Posts: 39

Please make sure that all files are properly uploaded into the system folder of your domain. You see an empty index page because the system folder of your host has no content.
_________________
Best Regards,
Andy
FateBack Support

OmgHelpMe · Joined: 28 Feb 2010 Posts: 3

I'm sure everything is how it should be.

Edit: When I go to my file manager I see a f older called _______.info
That is where all of my stuff is, and that ________.info just so happens to be my
website.

Help??

OmgHelpMe · Joined: 28 Feb 2010 Posts: 3

OMFG. Now I don't think I should of messed with this. I deleted EVERYTHING In my account (_______.info folder basically) and now it says my account isn't active and I try to put it back but it just won't work!!!!

Miles · moderator Joined: 30 May 2008 Posts: 28

Please send us an e-mail at: custsupport@fateback.com , with your account details and your domain name, so we will be able to investigate this issue for you and to assist you further in this case.
Looking forward to hearing from you.

gibon · Joined: 02 Apr 2010 Posts: 1

Hey I've got the same problem. Could you write here how can I solve it?